Shipping policy

Last updated: October 24, 2026

1. Where We Ship and Shipping Fees

stevebockman ships within the United States. Standard shipping is free for every U.S. order. We do not ship internationally at this time.

2. Preparing Your Order

Once your order is confirmed and payment is complete, please allow 1–2 business days for processing and dispatch.

Business days are Monday through Friday, except U.S. federal holidays. This processing period is separate from the time the carrier takes to deliver your package.

3. Delivery Estimates

Carrier transit is estimated at 5–10 business days after dispatch. From order confirmation, our overall estimated delivery window is 6–12 business days, including processing.

These timeframes are estimates, not delivery guarantees. Severe weather, carrier interruptions, holidays, or other unforeseen circumstances can affect delivery. If your order experiences a significant delay, we will share the information available and any resolution options required by applicable law.

4. Dispatch Address

Orders are dispatched from:

stevebockman
159 N Marion St
Oak Park, IL 60301
United States

5. Shipment Notifications

We’ll email shipment details to the address entered at checkout. When tracking is provided by the carrier, it will be included in that email. The carrier may need some time to register the first tracking scan.

6. Address Changes and Delivery Issues

Please review your shipping address before submitting your order. If it needs a correction, email us as soon as possible at hello@stevebockman.com. We’ll check whether we can update it before the order is dispatched.

If a package seems lost, arrives damaged, or is shown as delivered but you cannot find it, contact hello@stevebockman.com with your order number. We’ll look into the matter with the carrier and determine an appropriate resolution based on the circumstances and applicable law. A carrier’s delivery status alone does not automatically close your claim.

7. Returns

You may request a return for an eligible item within 30 calendar days of receiving it. We pay the return shipping cost. Before sending anything back, contact us for return instructions so we can arrange shipping at our expense.

For more information about return steps and refund timing, see our Return and Refund Policy.

8. Contact Us

This website is operated by stevebockman.

159 N Marion St
Oak Park, IL 60301
United States

Email: hello@stevebockman.com
Website: https://stevebockman.com