Privacy policy

Last updated: October 24, 2026

1. About This Policy

This Privacy Policy describes how stevebockman handles personal information when you browse the store, make a purchase, or get in touch with us.

For privacy-related questions or requests, email hello@stevebockman.com.

2. Information We Handle

The information we receive depends on how you use the store. It may include:

  • Contact and delivery details, including your name, email address, phone number, and billing or shipping address.
  • Purchase and transaction details, such as items ordered, order amounts, payment status, delivery information, and records of returns or refunds. Payment providers handle the payment credentials required to complete a transaction.
  • Information you choose to send us, for example, customer support messages, return requests, account forms, or optional subscription information.
  • Browsing and device details collected through the store platform, such as your IP address, browser and device data, pages visited, cart activity, cookie identifiers, and privacy settings.

We may collect information from you directly, through your use of the store, or from service providers that help with payments, fraud prevention, order fulfillment, and customer support.

3. How We Use Information

We use personal information to:

  • Take payment, process and fulfill orders, deliver products, and manage returns and refunds.
  • Send purchase-related messages and respond to support requests.
  • Run the website and assess or improve how the store performs.
  • Identify potential fraud and security concerns.
  • Comply with applicable legal, accounting, and recordkeeping requirements.

If you sign up for promotional emails, we’ll use your contact details to send them. You can unsubscribe by following the instructions in a promotional email or by contacting hello@stevebockman.com. Unsubscribing won’t stop messages needed to manage your purchases or requests.

4. When We Share Information

We provide information to Shopify, payment processors, shipping carriers, and other service providers when they need it to support the store, fulfill orders, maintain security, or assist customers.

We may also share information if the law requires it, in response to a lawful request, to protect legal rights, at your direction or with your permission, or as part of a business transaction with safeguards required by applicable law.

5. Shopify and Information Processing Locations

Shopify hosts our store. When you visit or make a purchase, Shopify processes personal information to provide commerce, payment, security, and related services.

Shopify and other providers may process information in the United States or other countries. Their privacy notices explain how they handle information independently.

6. Cookies and Related Technologies

Cookies and similar tools support store functions such as checkout, keeping your cart and session active, remembering preferences, and protecting transactions. Tools provided through the store platform may also report performance and usage information.

You can adjust cookie settings in your browser and through any privacy controls shown on the store. Disabling some cookies may affect how the store works. Where available, use the store’s privacy controls to change optional cookie preferences.

For questions about cookies or your privacy settings, email hello@stevebockman.com.

7. How Long We Keep Information and How We Protect It

We keep personal information for the time needed to meet the purposes described in this policy. When deciding how long to retain it, we consider our relationship with you, order and refund management, legal recordkeeping requirements, fraud prevention, and disputes.

We take reasonable measures to safeguard personal information. However, online transmission and storage methods cannot be guaranteed to be completely secure. Please do not send us full payment card numbers or account passwords by email.

8. Your Choices and Privacy Rights

Depending on your location and the laws that apply, you may be entitled to access or receive a copy of your personal information, correct or delete it, or opt out of certain processing. This may include targeted advertising or certain sales or sharing of personal information that meet legal definitions. Exceptions may apply to some rights.

To make a request—or, where applicable, appeal a decision about a privacy request—email hello@stevebockman.com. We may ask for information reasonably needed to confirm your identity or an authorized agent’s authority to act for you.

We will respond within the timeframes required by applicable law and will not unlawfully discriminate against you for exercising your privacy rights. Where applicable, you may also contact the relevant privacy regulator.

9. Children’s Information

If you think a child under 13 has provided us with personal information, contact hello@stevebockman.com. We will review the situation and take any action required by applicable law, including deleting the information when required.

10. Policy Updates and Contact

We may revise this policy as our practices or legal requirements change. Any new version will show an updated date. If required, we’ll give additional notice or obtain consent before a material change takes effect.

stevebockman
159 N Marion St
Oak Park, IL 60301
United States

Email: hello@stevebockman.com
Website: https://stevebockman.com